Terms and Conditions
These Terms and Conditions of Use (the "Terms" ) constitute a legally binding agreement between KRIDOVA PVT LTD, a private limited company incorporated under the Companies Act, 2013, having its registered office in India (hereinafter referred to as the "Company", "we", "us" or "our"), and any person who downloads, installs, accesses, registers on, or otherwise uses the mobile application and related services known as "SHUTTLESTAR" (the "App" or the "Platform") (such person hereinafter referred to as the "User", "you" or "your").
These Terms are an electronic record within the meaning of the Information Technology Act, 2000 and the rules made thereunder, including the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, as amended from time to time. This electronic record is generated by a computer system and does not require any physical or digital signature.
1. DEFINITIONS AND INTERPRETATION
1.1 In these Terms, unless the context otherwise requires: (a) "Services" means the services described in Clause 5 and any other features, functionality, content or services made available by the Company through the App from time to time; (b) "User Content" means any content, data, information, scores, text, images, photographs, videos or other material uploaded, submitted, entered or otherwise made available on the Platform by a User; (c) "Tournament Organizer" means any User or third party who creates, organises, manages or administers a tournament, league, match or event through the Platform; (d) "Applicable Law" means all laws, statutes, rules, regulations, ordinances, notifications, guidelines and orders in force in India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
1.2 Headings are for convenience only and shall not affect the interpretation of these Terms. Words importing the singular include the plural and vice versa. The words "include", "includes" and "including" shall be construed as being followed by the words "without limitation".
2. ACCEPTANCE OF TERMS
2.1 By downloading, installing, registering on, accessing or using the App, you acknowledge that you have read, understood and agree to be bound by these Terms and by the Privacy Policy set out in Part B hereof (the "Privacy Policy"), which is incorporated into these Terms by reference.
2.2 If you do not agree with these Terms or the Privacy Policy, or any part thereof, you must immediately discontinue all access to and use of the App and uninstall the App from your device.
2.3 Your continued use of the App following the publication of any modification to these Terms shall constitute your acceptance of such modification.
3. ELIGIBILITY
3.1 The App is available only to persons who are competent to contract within the meaning of the Indian Contract Act, 1872. Persons under the age of eighteen (18) years ("Minors") may access and use the App only under the supervision of, and with the consent of, a parent or legal guardian.
3.2 Where a Minor uses the App, the parent or legal guardian of such Minor shall be deemed to have accepted these Terms on behalf of the Minor, and shall be fully responsible and liable for all acts and omissions of the Minor on the Platform, including all User Content submitted and all transactions undertaken.
3.3 The Company reserves the right to require proof of age or of parental or guardian consent at any time, and to suspend or terminate the account of any User who fails to provide the same to the Company’s satisfaction.
4. USER ACCOUNTS
4.1 In order to access certain features of the Platform, you may be required to register and create a user account ("Account"). You agree to provide information that is true, accurate, current and complete at the time of registration, and to promptly update such information to maintain its accuracy.
4.2 You are solely responsible for maintaining the confidentiality and security of your Account credentials, and for all activities that occur under your Account, whether or not authorised by you. You shall immediately notify the Company of any unauthorised use of your Account or any other breach of security.
4.3 The Company shall not be liable for any loss or damage arising from your failure to safeguard your Account credentials.
4.4 The Company reserves the right, at its sole discretion and without prior notice, to refuse registration, or to suspend, restrict or terminate any Account, where the Company has reason to believe that the Account has been used in violation of these Terms, Applicable Law, or in a manner prejudicial to the interests of the Company, the Platform or other Users.
5. SERVICES OFFERED
5.1 Subject to these Terms, the Company may, through the App, provide some or all of the following services:
(a) live badminton match scoring and score display;
(b) tournament creation, management and administration tools;
(c) player profiles and club or academy affiliations;
(d) player rankings, ratings and leaderboards;
(e) match history and records;
(f) statistics and performance analytics;
(g) push notifications and in-app communications; and
(h) public sharing and display of scores, brackets and results.
5.2 The Company reserves the right, at its sole discretion and without liability, to add, modify, suspend or discontinue any Service or feature, in whole or in part, at any time, with or without notice.
6. USER ACCOUNTS
6.1 Accuracy of information. You shall ensure that all information provided by you on the Platform, including profile information and match data, is true, accurate and complete.
6.2 Honest score submission and fair play. All match scores, results and statistics entered by you must accurately reflect the actual results of the relevant game or match. You shall participate in all matches, tournaments and Platform activities honestly, ethically and in the spirit of fair play.
6.3 Respectful conduct. You shall at all times conduct yourself respectfully towards other Users, Tournament Organizers, officials and the Company, and shall refrain from any abusive, defamatory, discriminatory or harassing behaviour.
6.4 Compliance with law. You shall comply with all Applicable Law in connection with your access to and use of the Platform.
7. RESTRICTED ACTIVITIES
7.1 Without prejudice to any other provision of these Terms, you shall not, directly or indirectly:
(a) enter, submit or publish false, fabricated or misleading scores, results, statistics or tournament information;
(b) manipulate, or attempt to manipulate, matches, rankings, ratings, statistics or any other competitive metric on the Platform;
(c) create fake, duplicate or unauthorised accounts, or impersonate any person, club, academy, organisation or entity;
(d) harass, bully, threaten, abuse, defame or intimidate any other User or third party;
(e) use a username, team name or profile containing content that is offensive, obscene, defamatory or otherwise objectionable;
(f) upload, post or transmit any User Content that is unlawful, obscene, pornographic, paedophilic, invasive of another’s privacy, hateful, racially or ethnically objectionable, or otherwise prohibited under Rule 3(1)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021;
(g) send spam, chain messages, or unsolicited or repetitive communications;
(h) use any robot, spider, crawler, scraper or other automated means to access the Platform, or extract, harvest or scrape any data from the Platform, without the Company’s prior written consent;
(i) copy, reproduce, modify, adapt, translate, decompile, disassemble or reverse engineer the App or any part thereof, or attempt to derive the source code of the App;
(j) hack, interfere with, disrupt, damage or compromise the Platform, its servers, networks or security features, or introduce any virus, malware or other harmful code; or
(k) use the Platform for any commercial purpose not expressly authorised by the Company in writing.
7.2 Any breach of this Clause 7 shall entitle the Company, without prejudice to its other rights and remedies under law or contract, to immediately suspend or terminate your Account, remove the offending User Content, withhold or reverse rankings or results, and report the matter to appropriate legal authorities.
8. LIVE SCORE ACCURACY DISCLAIMER
8.1 While the Company endeavours to provide accurate and timely live scores, the Company does not warrant, guarantee or represent that any score, ranking, rating, statistic, bracket, schedule or other match information displayed on the Platform is accurate, complete, error-free, or updated in real time.
8.2 Live scores and match data are entered by Tournament Organizers, umpires, scorers or Users, and may be subject to human error, network latency, device malfunction or delayed synchronisation. You acknowledge and agree that you rely on such information entirely at your own risk, and that such information shall not be used for any betting, gambling, wagering or commercial purpose.
9. TOURNAMENT ORGANIZERS AND EVENTS
9.1 The Platform is a technology platform only. The Company does not itself organise, conduct, sponsor, officiate or supervise any tournament, league, match or event listed or managed on the Platform, unless expressly stated otherwise in writing.
9.2 Tournament Organizers are solely responsible for the conduct of their events, including the accuracy of all scores, results, draws, brackets and rankings entered by them or on their behalf, the collection and handling of entry fees (if any), the award of prizes, compliance with Applicable Law, and the resolution of all disputes arising out of or in connection with their events.
9.3 The Company shall not be a party to, and shall bear no responsibility or liability for, any dispute between a Tournament Organizer and any player, participant, spectator or third party.
10. INTELLECTUAL PROPERTY
10.1 The App, and all rights, title and interest in and to the App, including the name "SHUTTLESTAR", the "KRIDOVA" name and marks, all logos, trademarks, service marks, trade dress, software, source code, object code, algorithms, user interfaces, designs, graphics, text, compilations, databases, and all other content and materials on the Platform (other than User Content), together with all intellectual property rights therein, are and shall remain the sole and exclusive property of the Company and/or its licensors.
10.2 Subject to your compliance with these Terms, the Company grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to download, install and use the App on a compatible device owned or controlled by you, solely for your personal, non-commercial use.
10.3 Except as expressly permitted under these Terms or Applicable Law, you shall not copy, reproduce, republish, distribute, display, transmit, sell, license, create derivative works from, or otherwise exploit the App or any content therein, in whole or in part, without the prior written consent of the Company.
10.4 All goodwill arising from the use of the Company’s trademarks and branding shall endure solely to the benefit of the Company. Nothing in these Terms shall be construed as granting you any right or licence in respect of the Company’s intellectual property except as expressly set out herein.
11. INTELLECTUAL PROPERTY
11.1 As between you and the Company, you retain all ownership rights in and to your User Content.
11.2 By uploading, submitting or making available any User Content on the Platform, you grant the Company a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable and sublicensable licence to host, store, use, reproduce, display, publish, distribute, adapt, modify (for technical purposes) and communicate such User Content, in whole or in part, for the purposes of operating, providing, promoting and improving the Platform and the Services.
11.3 You represent and warrant that: (a) you own or have all necessary rights, licences and consents in respect of your User Content; (b) your User Content does not and shall not infringe or violate the rights of any third party, including intellectual property rights, privacy rights and publicity rights; and (c) your User Content complies with these Terms and Applicable Law.
11.4 The Company does not endorse any User Content and assumes no responsibility or liability for it. The Company reserves the right (but has no obligation) to review, moderate, refuse, remove or disable access to any User Content that, in the Company’s sole opinion, violates these Terms or Applicable Law, without prior notice and without liability.
12. PAYMENTS, SUBSCRIPTIONS AND REFUNDS
12.1 Certain Services or features may be made available on a paid basis, including one-time fees or recurring subscriptions ("Paid Services"). The applicable fees, billing cycles and features shall be as displayed within the App or on the relevant app store at the time of purchase, and are inclusive or exclusive of applicable taxes as indicated therein.
12.2 Subscriptions may renew automatically at the end of each billing cycle unless cancelled by you prior to the renewal date through your app store account settings or as otherwise specified in the App. You authorise the Company and/or the relevant payment processor or app store to charge the applicable fees to your selected payment method.
12.3 Except where required by Applicable Law or by the policies of the relevant app store, all fees paid are non-refundable, and no refund or credit shall be provided for partially used subscription periods, unused features, downgrades or account terminations arising from your breach of these Terms.
12.4 The Company reserves the right to revise its fees at any time. Fee revisions shall apply prospectively from the next billing cycle, and reasonable notice of such revision shall be provided within the App or by other means.
12.5 All payments are processed by third-party payment gateways or app store providers. The Company does not collect or store your complete card or banking credentials, and shall not be liable for any error, failure or breach attributable to such third-party payment providers.
13. THIRD-PARTY SERVICES
13.1 The Platform integrates with and relies upon certain third-party services, which may include Google Sign-In and other Google services, Apple Sign-In and other Apple services, Google Firebase (including authentication, cloud hosting, database, analytics, crash reporting and push notification services), payment gateways, and analytics providers (collectively, "Third-Party Services").
13.2 Your use of any Third-Party Service is subject to the terms of service and privacy policy of the relevant third-party provider, and you are advised to review the same. The Company does not control, and shall not be responsible or liable for, the acts, omissions, availability, accuracy, content or data practices of any Third-Party Service.
14. DISCLAIMER OF WARRANTIES
THE APP AND THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY OR AVAILABILITY, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. THE COMPANY DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE APP IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
15. LIMITATION OF LIABILITY
15.1 To the maximum extent permitted by Applicable Law, the Company, its directors, officers, employees, agents and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive or exemplary damages, or for any loss of profits, revenue, data, goodwill or business opportunity, arising out of or in connection with these Terms or the use of, or inability to use, the App, even if the Company has been advised of the possibility of such damages.
15.2 Without limiting the generality of Clause 15.1, the Company shall not be liable for any loss or damage arising out of or in connection with:
(a) incorrect, delayed, incomplete or missing scores, rankings, statistics or match information;
(b) any tournament, match or event, or any dispute relating thereto, including disputes regarding results, eligibility, seeding, prizes or prize money;
(c) lost, unpaid, withheld or disputed prizes or entry fees;
(d) network, internet or telecommunications failures, or acts of third-party service providers;
(e) device malfunction, incompatibility or data loss on your device; or
(f) any suspension, interruption or discontinuation of the Services
15.3 To the maximum extent permitted by Applicable Law, the aggregate liability of the Company arising out of or in connection with these Terms and the App, whether in contract, tort (including negligence), statute or otherwise, shall not exceed the total fees actually paid by you to the Company during the six (6) months immediately preceding the event giving rise to the claim, or Indian Rupees One Thousand (INR 1,000), whichever is lower.
16. INDEMNIFICATION
You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, agents and affiliates from and against any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with: (a) your access to or use of the App; (b) your User Content; (c) your breach of these Terms or of any Applicable Law; or (d) your violation of the rights of any third party.
17. SUSPENSION AND TERMINATION
17.1 The Company may, at its sole discretion and without prior notice, suspend, restrict or terminate your Account and/or your access to the App, in whole or in part, where: (a) you breach these Terms or Applicable Law; (b) the Company is required to do so by law or by order of a court, tribunal or governmental authority; (c) the Company discontinues the App or any part thereof; or (d) the Company reasonably believes such action is necessary to protect the Platform, other Users or third parties.
17.2 You may terminate your Account at any time by using the account deletion functionality within the App or by writing to the Company at the contact details set out in these Terms.
17.3 Upon termination for any reason: (a) the licence granted to you under Clause 10.2 shall immediately cease; (b) the Company may delete or deactivate your Account and User Content, subject to its data retention obligations under Applicable Law; and (c) Clauses 8, 9, 10, 11.2, 14, 15, 16, 18 and 19, and any other provision which by its nature is intended to survive, shall survive termination.
18. GOVERNING LAW AND JURISDICTION
18.1 These Terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of India.
18.2 Subject to Clause 18.3, the courts at Bengaluru, Karnataka, India shall have exclusive jurisdiction over all such disputes and claims, and each party irrevocably submits to the jurisdiction of such courts.
18.3 Any dispute, controversy or claim arising out of or relating to these Terms which cannot be resolved amicably within thirty (30) days of written notice by either party may, at the option of the Company, be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by the Company. The seat and venue of arbitration shall be Bengaluru, Karnataka, and the language of arbitration shall be English.
19. GRIEVANCE REDRESSAL
19.1 In accordance with the Information Technology Act, 2000 and the rules made thereunder, any grievance, complaint or concern regarding the App, the Services, User Content or these Terms may be addressed to the Grievance Officer of the Company at the e-mail address published within the App or on the Company’s website.
19.2 The Company shall acknowledge and endeavour to resolve grievances within the timelines prescribed under Applicable Law.
20. FORCE MAJEURE
The Company shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond its reasonable control, including acts of God, fire, flood, earthquake, epidemic, pandemic, war, riot, civil disturbance, strikes, governmental action, power failures, internet or telecommunications outages, or failures of third-party service providers.
21. CHANGES TO THESE TERMS
21.1 The Company reserves the right to amend, modify, add to or delete any provision of these Terms at any time, at its sole discretion. The updated Terms shall be published within the App and/or on the Company’s website, and shall be effective from the date of publication unless otherwise stated.
21.2 For material changes, the Company shall endeavour to provide reasonable notice through the App, push notification, e-mail or other appropriate means. Your continued use of the App after the effective date of any change shall constitute your acceptance of the amended Terms.
22. CHANGES TO THESE TERMS
22.1 Entire agreement. These Terms, together with the Privacy Policy and any additional policies published on the Platform, constitute the entire agreement between you and the Company with respect to the App, and supersede all prior understandings, communications and agreements, whether oral or written.
22.2 Severability. If any provision of these Terms is held to be invalid, illegal or unenforceable by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall continue in full force and effect.
22.3 Waiver. No failure or delay by the Company in exercising any right or remedy under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise preclude any further exercise of that or any other right or remedy.
22.4 Assignment. You shall not assign or transfer any of your rights or obligations under these Terms without the prior written consent of the Company. The Company may assign or transfer its rights and obligations under these Terms to any affiliate or successor without your consent.
22.5 No agency. Nothing in these Terms shall be construed as creating any agency, partnership, joint venture or employment relationship between you and the Company.
SPECIAL PROVISIONS FOR LIVE SCORING AND TOURNAMENTS
1. LIVE STREAMING AND BROADCAST DISCLAIMER
Where the Platform enables or links to live streaming or broadcast of matches, such streams may be provided by Tournament Organizers or third parties. The Company does not guarantee the availability, quality, continuity or legality of any stream, and shall not be liable for any interruption, defect or unauthorised content therein. Tournament Organizers are solely responsible for obtaining all rights, permissions and consents necessary for any streaming or broadcast conducted by them.
2. MATCH RECORDING AND PARTICIPANT CONSENT
By participating in a tournament or match managed through the Platform, you acknowledge that your name, image, likeness, voice, match footage and performance data may be recorded, scored, displayed and published through the Platform and associated streams, and you consent to such recording and publication for the purposes of scoring, rankings, statistics, archival records and promotion of the sport. Tournament Organizers shall be responsible for informing participants and spectators of any recording at their venues and for obtaining any additional consents required under Applicable Law.
3. RANKING CALCULATION POLICY
Rankings, ratings and leaderboards on the Platform are computed by proprietary algorithms based on match results and other competitive data entered on the Platform. The Company reserves the right, at its sole discretion, to determine, modify or recalibrate the methodology used for such computations, to correct errors, and to adjust, withhold or annul rankings affected by inaccurate data, cheating or manipulation. Rankings on the Platform are provided for informational and recreational purposes only and do not constitute official rankings of any national or international badminton federation unless expressly stated.
4. FAIR PLAY AND ANTI-CHEATING POLICY
The Company is committed to preserving the integrity of competition on the Platform. Suspected cheating, score manipulation, collusion, sandbagging, or submission of fake tournament results may be investigated by the Company, and the Company may, at its sole discretion, take action including warnings, annulment of results, ranking adjustments, suspension or permanent termination of Accounts, and notification to Tournament Organizers, clubs, academies or relevant sports authorities.
5. SPECTATOR AND PUBLIC DATA
Spectators and members of the public who view publicly shared scores, brackets or streams without registering an Account are not required to provide personal data; however, limited technical information (such as IP address and device information) may be processed for security, analytics and service delivery purposes, in accordance with the Privacy Policy.
6. NOTIFICATION CONSENT
By enabling push notifications on your device, you consent to receive notifications relating to matches, tournaments, scores, rankings and service updates. You may withdraw such consent at any time through your device settings or the in-App notification preferences, save that certain critical service and security communications may continue to be delivered.
7. ANALYTICS AND AUTOMATED PROCESSING DISCLOSURE
The Platform may use automated processing, statistical models and artificial intelligence techniques to compute rankings and performance analytics, detect anomalous scoring patterns and potential fraud, and personalise content and notifications. Such processing is undertaken in accordance with the Privacy Policy in Part B. Where any decision producing a significant effect on you is made solely by automated means, you may request human review by contacting the Grievance Officer.
8. DATA DELETION REQUEST PROCESS
You may request deletion of your Account and associated personal data at any time through the in-App account deletion feature or by writing to the Grievance Officer at the contact details published within the App, specifying your registered e-mail address or mobile number for verification. Upon verification, deletion shall be effected within a reasonable period, subject to the retention provisions of Clause 5 of the Privacy Policy.
By clicking "I Agree", registering an Account, or continuing to access or use the SHUTTLESTAR application, you confirm that you have read, understood and agreed to be bound by these Terms and Conditions, the Privacy Policy and the Special Provisions set out above.
KRIDOVA PVT LTD
E-mail: support@kridova.com